Question 1

What is the minimum order quantity?

Accepted Answer

MOQ varies by product and grade. For most ingredients we support sample-size and small packing quantities, moving up to drum and bulk volumes. Contact us with your requirement and we will confirm MOQ and pricing.

Question 2

Do you provide COA, Halal, and Kosher documentation?

Accepted Answer

Yes. Every dispatched lot ships with a Certificate of Analysis from the manufacturer, with Halal, Kosher, MQA, and UKCert documentation available across the portfolio. Additional documentation is available on request.

Question 3

Which geographies do you serve?

Accepted Answer

We supply across India and support export enquiries for select ingredients. Confirm with our sales team for your destination.

Question 4

Do you supply samples and small packing?

Accepted Answer

Yes. Samples and small packing materials are routinely provided so you can evaluate quality before committing to bulk volumes.

Question 5

What are your payment terms?

Accepted Answer

Standard terms are mutually agreed based on order size, customer relationship, and credit profile. First orders are typically advance; established accounts get credit terms on approval.

Question 6

How quickly can you dispatch?

Accepted Answer

Stocked items dispatch within 1-3 working days. Make-to-order or bulk loads follow the manufacturer lead time, which we confirm at quotation.

Sweeteners

Acesulfame K

Allulose

Aspartame

Erythritol

Mannitol

Neotame

Potassium Sorbate

Sorbic Acid

Sucralose

Trehalose

Xylitol

Common questions about our sweeteners

What documentation do you provide with each lot?

Can I request samples and small batches?